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VPNIon
Getting Started

Accounts, subscriptions, clients, and connection checks. Follow the steps in order: connect your current device first, then add other devices.

Create an Account and Save Your Login Details

Start by opening the “Free Trial” link below. It takes you to the account creation page in the VPNIon user panel. No email address is required—just a username and password. Follow the prompts, enter your details, and check them before submitting. You’ll use these credentials to access the panel, review plans, and get your subscription. Save them in a password manager, and don’t share them with anyone.

Once you’re done, make sure you’ve reached the user panel. If you’re taken back to the login screen, sign in with the details you saved. In the account overview, locate the sections for plans, client downloads, and subscriptions. If you don’t have an active subscription yet, don’t keep trying to connect in the client—choose a plan first. A successful panel login confirms that your account is accessible; it doesn’t mean your device is connected to a server.

The “Free Trial” link on this page is the entry point for creating an account. Check the panel for details of what’s available; prices and data allowances for paid plans are listed separately on the plans page. If you see a prompt about your username or password, correct the details as instructed instead of creating multiple accounts and splitting your orders and subscriptions between them.

Start Free

Choose a Plan and Check Your Order Status

Before opening the plans section in the panel, you can review the full details on the plans and pricing page. VPNIon monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date. Choose based on how you plan to use the service: browsing and messaging use less data than frequent video streaming or file downloads. There’s no need to choose a higher tier based on device count, since the service supports unlimited simultaneous devices.

If your usage is less predictable, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data packages remain valid until used up and never expire. They’re billed differently from monthly plans, where data resets each month. Before placing an order, check the item name, price, data allowance, and billing method in the panel. Don’t confuse a data package with a monthly plan.

Select “Choose a Plan” below to open the panel. Choose an option, review your order, and pay with Alipay, WeChat Pay, or USDT as instructed. If payment takes you to another app, return to the VPNIon panel afterward and check your order and plan status. If you’ve paid but the status hasn’t updated, refresh the relevant page and check the order before trying to pay again.

VPNIon offers a 14-day no-questions-asked refund. See the Terms of Service for instructions on how to request one. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days; check the amount shown in the panel before proceeding. Once your account overview shows an active plan or subscription, continue to the subscription setup step.

Choose a Plan

Get Your Subscription and Manage It in the Client

Open the account overview and find the subscription section in the panel. A subscription lets the client manage the servers available to your account; it isn’t a regular webpage or an installer. Use the panel’s client import option if available. If the right client isn’t installed on your device yet, get it in the next step, then return here to import your subscription.

To import manually, copy the subscription link from the panel. Then open the client’s subscription or configuration settings and choose the option to add it from a link. Make sure the link doesn’t contain extra spaces or line breaks and that you’ve copied it in full. The example text below is only to show what a subscription link looks like. It can’t be used to connect, and you don’t need to open it in a browser.

https://example.com/sub?token=YOUR_TOKEN

Always get your actual subscription from your own user panel. Don’t use links from a tutorial or someone else. A subscription link may contain credentials for your account, so protect it like a password. Don’t post it in public chats, comments, or screenshots. If you need help, you can share the error message shown after importing—but hide the link and any sensitive account details.

After importing, you’ll usually see a configuration name or a server list. If the list is empty, check your plan status and make sure the link is complete, then try the client’s update subscription option. Updating your subscription and connecting to a server are separate actions: updating fetches the configuration; connecting enables a server. Once the servers appear, continue with the platform setup. There’s no need to repeatedly copy and add the same subscription.

Open Account Overview

Import on Your Platform and Enable the Right Configuration

Download clients from the user panel; this page doesn’t provide direct installer links. Sign in to download clients for Windows, macOS, Android, and Linux. You’ll still need to get your subscription details from the panel. Check the panel for iOS access requirements. If you’re new, use the VPNIon client provided in the panel and its accompanying instructions. Don’t import your subscription into a different client just because its name looks similar.

Get the Client

Windows: Add Your Subscription or Configuration

In the user panel, choose the VPNIon desktop client for Windows. Install it using the instructions in the download section, then open it. Return to the account overview and try the panel’s import option. If your browser asks to open the client, check that it’s the right app and allow it. If the client doesn’t launch, copy your subscription link, switch to the client, and use the add option in “Subscription,” “Configuration,” or a similarly named section to import from a link.

After saving and updating, check that a server list appears under the configuration, then select it. Don’t paste the link into the server search box; it’s only for filtering servers already in the list. When you connect, follow the client’s prompts to enable the system proxy or its equivalent network mode. There’s no need to change advanced routing settings. If you have other proxy tools on your computer, quit them before testing this client to avoid conflicting settings.

macOS: Import Your Subscription and Approve System Access

Download the VPNIon desktop client for macOS from the panel. Install and open it, then try importing from the panel. If nothing happens in your browser, copy the link from the account overview and add it through the client’s subscription or configuration settings. Once imported, you should see a configuration and its servers. Select the one you just added—not a blank configuration or an older one.

macOS may ask for system approval when you connect or enable related network features. Check that the prompt refers to the client you just installed, then follow the system instructions. If it still doesn’t work, don’t keep importing duplicate configurations. First check the client’s connection switch, system proxy settings, and whether another app is managing network traffic. For more help with system permissions, see the Help Center.

Android: Allow the Network Connection Request After Importing

Sign in to the panel and download the VPNIon client for Android from the download section. Install it as prompted by your device. Open the client and import using the panel’s import option, or choose to add from a link in the client’s subscription or configuration settings. If you paste the link manually, use the complete subscription link. Save it and update the subscription; once the servers appear, select the configuration.

When you connect, Android may ask for permission to create a VPN connection. Check the app and confirm. The connection icon in the status bar can be a useful indication, but you should still verify by visiting a site. If the connection drops when the app moves to the background, check whether your system is restricting background activity, then see the Help Center for guidance. Don’t run other apps that manage network connections at the same time, as they may interfere with each other.

iOS: Get the Client from the Panel and Add Your Subscription

Open the iOS access page in the user panel first. Check the panel for iOS client requirements. If it shows a permission or plan status prompt, follow the instructions; don’t look for an app with the same name on other websites. Once you’ve obtained and opened the iOS client specified in the panel, return to the account overview and use its import option, or choose to add a link in the client’s subscription settings.

After updating the subscription, make sure the server list appears, select a configuration, and connect. The first time you connect, the system may ask permission to add a VPN configuration. Confirm that the request comes from the client you’re using before proceeding. Once approved, return to the app to check the connection and continue to the next step to verify access. If the import option doesn’t open the app, make sure the app is installed and has been opened at least once, then try adding the link manually. There’s no need to create another account.

To use VPNIon on another device, repeat these steps: get the client → import your own subscription → verify the connection. There’s no device limit, but each device still needs to be set up individually. Linux users can also get the appropriate client from the panel and follow the platform-specific import instructions. For network settings in command-line tools and developer software, see the AI Acceleration Guide; those steps aren’t covered in this setup guide.

Connect to a Server and Test Access

Make sure the subscription has updated and the right configuration is selected. Choose a region from the client’s server list and connect. When you’re getting started, you could try Japan, Singapore, or Hong Kong, depending on the region required by the service you want to use, then adjust based on your experience. Distance is only one factor; a region or server type alone can’t predict access to every site.

Check that the client shows a connected status, then open a browser and visit a site you want to use. Don’t rely only on the switch color or system icon. The real test is whether the page loads, you can sign in, and text or video content continues to load. Reload pages that were already open. If an app is still using an old connection, close and reopen it before trying again.

If regular websites load but an AI tool reports that your region isn’t supported, sign-in fails, or requests are restricted, that doesn’t necessarily mean the client import failed. The platform may also check account eligibility, exit region, and its own policies. A connection alone can’t guarantee that your account can use the service. Keep the same server while you test, rather than frequently switching exit regions during sign-in. For background, see the AI Tools Guide or the AI Acceleration Guide.

If none of the sites you want to visit will open, first make sure your device has an internet connection. Then check that your plan is active, the subscription updated successfully, and the selected configuration is enabled. Next, try another server and check the client’s system proxy or network permission settings. Change one thing at a time, then revisit the same page so you can tell what affected the result.

Still having trouble? Visit the Help Center for guidance on connection, speed, and subscription issues. If you submit a support ticket through the panel, include your device’s operating system, client, the steps that led to the issue, and any error message. Don’t include your password or full subscription link. Once everything works, keep the configuration and update your subscription in the client as needed. You don’t have to return to the panel and copy the link each time you connect.